FAQ

Frequently asked questions

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Written by Sylwia Biszczuk
Technical Questions

How do I register as a patient?

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Written by Sylwia Biszczuk
Updated over a week ago

How can I subscribe to Trustedoctor newsletter?

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Written by Sylwia Biszczuk
Updated over a week ago

How can I search for a world leading specialist?

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Written by Sylwia Biszczuk
Updated over a week ago

I am a doctor. How do I sign up?

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Written by Sylwia Biszczuk
Updated over a week ago

How do I reset my password?

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Written by Sylwia Biszczuk
Updated over a week ago

I have a technical issue with the sign up (or any other technical query).

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Written by Sylwia Biszczuk
Updated over a week ago

I lost my connection during the video consultation. How do I rejoin the video consultation?

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Written by Sylwia Biszczuk
Updated over a week ago

How can I follow-up with the doctor after a consultation?

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Written by Sylwia Biszczuk
Updated over a week ago

My consultation screen stopped working during the video consultation. How can I retrieve my session?

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Written by Sylwia Biszczuk
Updated over a week ago

What is the storage limit for uploaded documents?

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Written by Sylwia Biszczuk
Updated over a week ago

How do I upload documents?

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Written by Sylwia Biszczuk
Updated over a week ago

I cannot upload a document into the platform.

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Written by Sylwia Biszczuk
Updated over a week ago

I am running late for my appointment. How do I let my doctor/patient know?

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Written by Sylwia Biszczuk
Updated over a week ago

I am a patient/doctor and I would like to cancel the appointment.

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Written by Sylwia Biszczuk
Updated over a week ago