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How do I accept, cancel or assign an enquiry?
How do I accept, cancel or assign an enquiry?
Sylwia Biszczuk avatar
Written by Sylwia Biszczuk
Updated over 2 years ago

Step 1: You can accept, cancel or assign an enquiry using relevant buttons on the enquiry details page,

Step 2: Once you accepted the enquiry, you can choose the consultation type, set a price and propose time slots  for the consultation. You can suggest several slots and the patient can choose the most convenient one.

Step 3: Patient receives a notification about accepted enquiry and can proceed with booking the time slot.
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​Step 4: When booked, notification about the upcoming call or pending second opinion is sent.

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To find out more, see the video:

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